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Desktop Services Specialist

Company Name:
Southern Arkansas University
Desktop Services Specialist needed in Magnolia, AR. Will provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically; install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications; develop training materials and procedures, or train users in the proper use of hardware or software; confer with end users to determine types of hardware and software are needed to achieve goals; participate in evaluating new hardware/software; attend training; stay abreast of latest software/hardware developments; function as ITS team member. Must have BS, Computer Science; in depth knowledge of: Helpbox; MS Access databases; ImageCast; Deep Freeze; IDimage; POISE SkyLite; MS Outlook; Barracuda; Adobe Captivate; installation and configuring SPSS, PrintLimit, Radmin; setup of network data storage drives; Dell desktop pcs; HP printers; MS Windows and MAC OS. Send CV to Tammy Sims, Human Resources Manager, Southern Arkansas University, P.O. Box 9288 Magnolia, AR 71754 within 30 days and refer to Job #11407 to be considered.

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